Last updated: 01/09/2025
\n\n
WHO WE ARE
\nThis notice outlines how DAZN Limited (“we”, “us”, or “our”) – better known as DAZN – collect and use your personal information when you use our services – websites, applications, products, and/or content. It should be read and understood in conjunction with our local Terms and Conditions and any other applicable notices specific to certain services offered by DAZN.
\n\n
This notice has been developed in accordance with applicable data protection law in the countries where we operate, and where necessary, we provide additional information to account for varying legislative provisions in applicable countries.
\n\n
We are registered with the UK Information Commissioner’s Office (ICO):
\n\n
1. TYPES OF INFORMATION WE COLLECT
\nWe collect and use your personal information to provide, promote and improve our services, grouping the information we collect into different categories as set out below.
\nAccount information
\nInformation associated with creating and managing your user account, including your name, email address, address, account ID, identification, age, gender, date of birth, telephone number, activation code, subscription type and account preferences.
\n\n
Payment information
\nInformation associated with collecting payments from you for the provision of our services, including bank account number, payment/credit card or other payment method details, payments to/from you directly or indirectly, and your invoice and transaction details.
\n\n
Usage information
\nInformation about your use, activity and interaction with our content and services, including platform navigation, pages viewed, content watched, and search queries.
\n\n
Technical information
\nInformation about your device or browser used to access our services and other technical information, including your IP address and device or unique identifiers. Please see our Cookie Notice.
\n\n
Customer Service information
\nInformation where you chose to interact with us or where we contact you directly as an existing subscriber via our customer services teams, including chat conversation transcripts, contact information and detail regarding the reasons for contacting us.
\n\n
Feedback and Survey information
\nInformation provided where you have chosen to participate in surveys, beta tests or any other feedback engagement, including reviews, suggests or ratings of content.
\n\n
Marketing information
\nInformation provided by you about your preferences to receive marketing communications from us and third parties, or where you participate in promotions, prize draws and competitions, and direct marketing communications with you, including emails, push-notifications, text messages.
\n\n
Advertising information
\nInformation about your preferences to receive tailored advertising on our platforms, and/or in combination with the Technical information (see above), used by us and third parties to select, display and measure the use of tailored and non-tailored advertising. Please see our Cookie Notice.
\n\n
Aggregated information
\nWe also collect, store, use and share aggregated information such as statistical or demographic information. This could be derived from your personal information but is not itself considered personal information. Should this data be combined with any personal identifier, the provisions of this notice will apply.
\n\n
We do not collect any special categories of personal information about you: this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic or biometric information.
\n\n
2. HOW WE COLLECT YOUR INFORMATION
\nInformation you give us
\nWe collect and use your personal information that is provided to us when you register for, subscribe to or otherwise use our services. Examples of categories of information you may give us include Account information, Customer Service information, Marketing information, Feedback and Survey information and Advertising information.
\n\n
Information we collect automatically
\nWe may automatically collect and use personal information about your device and your use of, and interactions with, our services. We do this through a variety of technical methods, including the collection of personal information and information via cookies and similar technologies. Please see our Cookie Notice.
\n\n
Information we receive from other sources
\nWe collect and use personal information about you from other sources and from third parties to the extent permitted by applicable law. We combine and connect the personal information we collect from and about you with personal information we receive from these other sources. Where personal information is transferred to us from third parties, we take steps to verify that these third parties are legally permitted to disclose this information to us.
\n\n
These other sources may include entities within DAZN, third party databases (such as publicly available databases) and other third-party services providers and partners such as:
\n\n
3. PURPOSES AND USE OF YOUR INFORMATION
\nLegal Basis
\nWe, or organisations acting on our behalf, may use your personal information for justified and specified purposes, and in each instance, relying on an applicable lawful basis under applicable data protection law. These bases include:
\n\n
We process your personal information for the following purposes under each lawful basis as set out below.
\n\n
Consent
\nContract
\nLegal Obligation
\nLegitimate Interests
\nFor processing purposes based on our legitimate interests, we have provided the information from our balancing test when assessing whether each processing purpose constitutes ‘necessary’ processing for our own or a third party’s own purposes, to ensure processing does not override your rights and freedoms.
\n| Our processing purpose | \nOurs or a third party’s legitimate interest | \n
| To prevent, detect, mitigate and investigate suspected or actual fraud, security breaches and other unlawful or harmful activities. | \nProtect our business, our services and its users from fraudulent or otherwise unlawful or harmful activities. | \n
| To monitor and improve the information security of our services. | \nKeep our services (including our related intellectual property rights) and your personal information secure and to mitigate the risk of accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal information. | \n
| To use data analytics, research, development, testing and analysis to improve and enhance our services, to diagnose and fix problems and develop and test new content, products, services and features. | \nKeep our services updated and relevant, to optimise user experience, to inform our marketing, advertising and content strategy, and otherwise to develop and grow our business. | \n
| To detect abuse of our services. | \nProtect our business and mitigate the risk of unauthorised use (including piracy). | \n
| To monitor compliance with and to enforce our Terms and Conditions (including, but not limited to, determining free trial eligibility or the use of a number of devices in violation of the Terms and Conditions), this Privacy Notice and other rules and policies. | \nProtect our business and mitigate the risk of unauthorised use. | \n
| To compile and use Aggregated Information for internal and external business purposes. | \nTo use Aggregated Information to better understand our users and how they use our services, to report on the effectiveness of content to rights holders and advertising campaigns to ad partners, to inform our marketing, advertising and content strategy, and otherwise to develop and grow our business. | \n
| \n For profiling purposes so that we can (subject to any preferences you have expressed (including consent, where required)) build a profile about you and your interests to: \n
| \n\n Better understand our users and how they use our services, to provide a more personalised and tailored user, content, advertising and marketing communication experience to you, and to develop and grow our business. \nMore information on opting-out of tailored ads can be found in our Cookie Notice. \n | \n
| To technically deliver ads and/or content on our services. | \nFor ours and our advertising partners’ legitimate interests to allow you to see and interact with ads on our services. | \n
| To select and display basic and non-tailored ads, measure ad performance, and generate audience insights from ads displayed to you on our Services (subject to any preferences you have expressed (including consent, where required)). | \n\n To select and display basic and non-tailored ads, measure ad performance, and generate audience insights from ads displayed to you on our Services (subject to any preferences you have expressed (including consent, where required)). For ours and our advertising partners’ legitimate interests to: \n
| \n
| To make ads displayed to you on our services more relevant and tailored to you and your interests (subject to any preferences you have expressed (including consent, where required)). | \n\n Use the information we and our advertising partners hold about you to help us sell our ad inventory and to make the ads you see more relevant and tailored to your interests. \nMore information on opting-out of tailored ads can be found in our Cookie Notice. \n | \n
| \n To market our services - subject to any preferences you have expressed, including consent, where required - including: \n
| \n\n Show you more relevant marketing and advertising related to our services, to better target prospective customers who have shown an interest in our services (e.g. by navigating to our websites or applications), and to analyse the performance of our marketing communications and advertising. \n\n To process your information to send you direct marketing communications relating to similar goods and services to the one you have taken out or have expressed an interest in. \n\n You are free to opt-out of direct marketing communications at any time – see the Direct Marketing section. \n | \n
| To administer competitions and other offers/promotions which you enter, including sending you prizes won. | \nEnable us to process entries to select winners and issue prizes to these winners. | \n
| To geo-block content on our Services. | \nFor ours and our rights holders to only show you content when you are in the relevant territories, except when legally permitted. | \n
| To provide our commercial partners with information about users’ use of any co-branded parts of our services, including historical use data. | \nFor the purposes of meeting our contractual obligations. | \n
| To provide customer services support to resolve queries and issues via our customer service channels, including email, webchat, telephone, social media, and instant messaging services (e.g. WhatsApp). | \nFor the purposes of increasing your satisfaction whilst using DAZN products and services through enabling us to resolve your issues or enquiries through providing direct personal assistance. | \n
\n
4. HOW WE SHARE YOUR INFORMATION
\nWe share your personal information and other information as set out below. Where we disclose your personal information to service providers or third parties, we require them to respect the security of your personal information, to treat it in accordance with applicable law, and to use it only for specified and authorised purposes.
\n\n
Service providers
\nWe disclose your information to third party service providers authorised by us and acting on our behalf to operate functions of our services.
\n\n
Our partners
\nWe may share your information with partners such as advertising partners, mobile carriers, TV/games console manufacturers, and/or set top box operators to coordinate with them on providing our services to their customers.
\nWhen you enter your email address on our website (either to log in, or to sign up to a newsletter, or similar) or when you use our app, we may share personal data or other information that we collect from you, such as your email (in hashed, pseudonymous form), mobile advertising identifier, IP address, or information about your browser or operating system, with our partner LiveRamp and its group companies, acting as joint controllers. LiveRamp uses this information to create an online identification code for the purpose of recognising you on your devices. This code does not contain any of your identifiable personal data and will not be used by LiveRamp to re-identify you. We place this code in our first party cookie or a LiveRamp cookie and allow it to be used for online and cross-channel advertising. It may be shared with our advertising partners and other third party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online experience (e.g. web, email, connected devices, and in-app, etc). Detailed information on LiveRamp’s data processing activities is available in LiveRamp’s privacy policy and opt-out here: https://liveramp.uk/privacy/service-privacy-policy/. You have the right to withdraw your consent or opt-out to the processing of your personal data at any time.
\nWe and The Trade Desk (our advertising partner) will act as a joint controller of your personal data and use your email address to create a unique advertising identifier (the EUID). The identifier will be encrypted and shared with different sites and advertisers within the EUID platform who may, subject to your choices, use the identifier to show you personalized ads based on your consent as the applicable lawful basis. Learn how to withdraw your consent here.
\n\n
DAZN Channels
\nIf you have subscribed to receive certain channels within DAZN, we may share certain data with the relevant content provider named below, as follows:
\nNFL
\n| Name of channel: | \nNFL GamePass International, on DAZN (“GamePass”) | \n
| Privacy Notice: | \nNFL Game Pass Privacy Notice | \n
| Identity of content provider with which data is shared: | \nNFL International Licensing Inc. (“NFL”) | \n
| Data which may be shared with content provider: | \nAs set out in section 2 above, insofar as it relates to GamePass or NFL content on the DAZN service. | \n
| Use of data by the content provider: | \n\n NFL will use your data for its lawful business purposes. \nNFL is an independent data controller, and will process personal data contained within the data in accordance with its own privacy policy, available here: NFL Game Pass Privacy Notice \n | \n
| How long data may be shared with this content provider: | \nWhile you have a GamePass subscription, and afterwards as long as you have a DAZN account. | \n
NHL
\n| Name of channel: | \nNHL | \n
| Privacy Notice: | \nNHL Privacy Policy | \n
| Identity of content provider with which data is shared: | \n\nNHL Interactive CyberEnterprises, LLC and its affiliates (“NHL”)\n | \n
| Data which may be shared with content provider: | \nAs set out in section 2 above, insofar as it relates to NHL.TV or NHL content on the DAZN service. | \n
| Use of data by the content provider: | \n\n NHL will use your data for its lawful business purposes, including without limitation to build models that it uses to better understand NHL fans and fan engagement across the NHL and its Member Clubs so that NHL can customize and improve its services, advertising and communications. NHL may also send you marketing communications where the permission or marketing consent has been provided by you. \n\n Without limiting the foregoing, NHL will share your personal data with Member Clubs of the National Hockey League (“Member Clubs”) so that the Member Clubs may send you marketing communications where the permission or marketing consent has been provided by you. A list of the Member Clubs is available here: Member Clubs \n\n NHL is an independent data controller, and will process personal data in accordance with its own privacy policy, available here: NHL Privacy Policy \n | \n
| How long data may be shared with this content provider: | \nWhile you have an NHL.TV subscription, and afterwards for as long as you have a DAZN account. | \n
\n
Where a content provider is an independent data controller, and/or the content provider can lawfully do so, the content provider may send you marketing and promotional material using your data.
\n\n
Third parties with your consent
\nWe will share your personal information with third parties where you have consented to this or otherwise to the extent legally permitted:
\n| Third Party | \nPrivacy Notice | \nPurpose | \n
|---|---|---|
| \n Third Party: \nThe International Basketball Federation (FIBA) | \n\nFiba privacy\n Privacy Notice: \n | \n\n Purpose: \nDirect marketing | \n
| \n Third Party: \nPGA TOUR | \nPGA privacy | \n\n Purpose: \nDirect marketing, sponsorship sales | \n
| \n Third Party: \nWRC Promoter GmbH | \nRedbull privacy | \n\n Purpose: \nDirect marketing | \n
| \n Third Party: \nATP Media Operations Limited | \nTennis TV privacy | \n\n Purpose: \nDirect marketing | \n
| European League of Football GmbH\n\n | \n\nELF privacy\n\n | \nDirect marketing\n\n | \n
| \n Fédération Internationale de Football Association (FIFA) \n | \n\n\n | \nDirect marketing | \n
\n
DAZN entities
\nWe share your personal information to other DAZN entities as set out in the Purposes and Use of Your Information section above, including:
\n\n
Professional advisers
\nWe share your personal information to our professional advisers and the professional advisers of other DAZN entities including lawyers, bankers, auditors, insurers and accountants.
\n\n
Business transfers and transactions
\nIn the event of any reorganisation, restructuring, merger or sale, or other transfer of assets, we will transfer information, including your personal information, provided that the receiving party agrees to treat your personal information in a manner that is consistent with this notice.
\n\n
Fraud prevention
\nIn order to detect, investigate and prevent fraud, money laundering and other harmful or unlawful activities, we may disclose your personal information and information to third parties including, but not limited to, any relevant regulator, financial institutions and law enforcement agencies or any other body that deals with the investigation of alleged offences or unlawful activities.
\n\n
Other lawful reasons
\nWe share your personal information and other information with third parties where we are under a duty to, or reasonably believe we need to, disclose or share your personal information in order to:
\n\n
5. INTERNATIONAL DATA TRANSFERS
\nDAZN is a global organisation, and your personal information may be transferred, stored and processed between any of the countries in which we, our entities or third parties operate for any of the purposes set out above.
\n\n
For such international transfers we ensure the appropriate safeguarding of your personal information through only transmitting information via transfer mechanisms approved by the applicable data protection laws:
\nInformation in relation to mechanisms governing these transfers can be requested via the Contact Us section.
\n\n
6. RETENTION OF YOUR INFORMATION
\nWe will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal, regulatory, or internal policy requirements. For the majority of information we hold, this will be seven years from the retention event. To determine the appropriate retention periods, we consider:
\n\n
7. YOUR RIGHTS
\nDepending on applicable data protection laws, you are able to exercise your rights in respect of your personal information we process to request:
\n\n
To exercise your rights, please see the Contact Us section. We may not be able to comply with your request based on exceptions that we can rely upon under applicable data protection laws associated with your country of residence. Should this be the case, we would inform you of this when you contact us.
\nWe will acknowledge requests immediately and without delay and will aim to complete your request within one calendar month; such a period may be extended by two further months where necessary, taking into account the complexity and number of the requests. If needed, we will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay. Where required we will take reasonable and appropriate steps to verify your identify when making a request, or the authorisation of third parties making a request on your behalf, to comply with applicable data protection laws and ensure the security of your personal information.
\n\n
8. DIRECT MARKETING
\nSubject to your preferences (including consent, where required), we collect and use your personal information to send you direct marketing communications about our services, or services of our Partners, via email, push notification and text message (‘SMS’). You can amend any of the above preferences via the marketing Preference Centre in your DAZN account or, in the case of emails, by clicking on the 'Unsubscribe' link in the footer of the email.
\n\n
9. CHILDREN’S INFORMATION
\nUnless otherwise stated in localised privacy notices in accordance with applicable data protection law in the countries where we operate, you must be 18 years of age or older to subscribe to our services. We do not knowingly collect and/or share personal information about children and take steps to delete such information without notification should we become aware of such processing. If you are a parent or guardian and have reason to believe that we have collected personal information from or about your child, please contact us via the methods in the Contact Us section.
\n\n
10. INFORMATION SECURITY
\nWe are committed to protecting your personal information, and to do so we deploy industry-standard physical, technical and organisational security measures in the collection, storage, use and transfer of your information. Whilst no security measures are impenetrable, the controls we apply are designed to maintain the confidentiality, integrity and availability of your personal information.
\n\n
You also have a part to play to safeguard your personal information and you help can do this by:
\n\n
Should you suspect malicious use of or access to your DAZN account or have received a suspicious email claiming to be from DAZN, please contact us via the methods in the Contact Us section.
\n\n
11. CHANGES TO THIS PRIVACY NOTICE
\nWe keep this notice under regular review to ensure it reflects how we process your personal information, including changes to our processing purposes, your rights in respect of your personal information, and substantive or material changes to how we process personal information. We may take proactive measures to notify you of any such changes via an appropriate means to ensure you remain informed, such as emails, and website pop ups.
\n\n
12. CONTACT US
\nIf you have any questions in respect of this notice about the collection and processing of your personal information, or to exercise your rights, please contact datasubjectrights@dazn.com.
\n\n
13. COMPLAINTS
\nIn the first instance, you can raise an issue regarding your personal information to DAZN’s Data Protection Officer (DPO) via DPO@dazn.com.
\nIf you have contacted us regarding your personal information and are still not satisfied with our response and in any other case, you have the right to lodge a complaint with your local supervisory authority:
\n________________________
\n\n
\n
Last updated: 29/04/2025
\n\n
This notice outlines how DAZN use cookies and similar technologies to collect data. It should be read and understood in in conjunction with our local Terms and Conditions and Global Privacy Notice - this includes the information concerning who is the controller, the controller’s representative, the DPO and your data protection rights.
\n\n
1. WHAT ARE COOKIES
\nA ‘cookie’ is a small piece of data stored on your device for Internet web browsers to track, personalize, and save information about each your browsing session. We utilise both first-party cookies and third-party cookies.
\n\n
What we mean by “similar technologies”
\nWe and our third-party partners use other technologies including web beacons, pixels and Software Development Kits (SDKs) that perform a similar role as cookies. They are embedded in various parts of our services to collect certain information about:
\nWe also collect information through other types of local storage otherwise known as flash cookies for various features of our services (e.g. to remember and apply your last volume settings).
\n\n
How we use cookies
\nWe and our third-party partners use cookies and similar technologies to:
\nCategories of cookies we use
\nOur use of cookies and similar technologies falls into five categories:
\n\n
Strictly Necessary (or ‘essential'): Necessary for the operation of our service. They are usually only set in response to actions made by you which amount to a request for services, such as setting your cookie preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our services will not then work. They do not store any personal information.
\n\n
Performance: Enable us to measure and improve our website by collecting, analysing and reporting information on how you and others use it. These cookies and similar technologies collect information in a way that does not directly identify you or anyone else. If you disable these cookies, we will not know when you have visited our services and we won’t be able to properly monitor its performance for you.
\n\n
Functionality: Help us to provide enhanced functionality and content personalisation on our services. For example, they help us to recognise you when you return to our services, to personalise our content for you, greet you by name and remember your preferences, such as your choice of language. They do not track your browsing activity on third party websites. If you disable these cookies, our enhanced functionality and content personalisation may not function properly.
\n\n
Targeting or Advertising: Set through our services by our third-party advertising partners to improve your ad experience on other sites or apps. They are used by our partners to build a profile of your interests to show you more relevant and personalised marketing communications on other sites or apps, to measure the effectiveness of these marketing communications, and to prevent you from seeing the same ones repeatedly. These cookies and similar technologies do not store personal information that directly identifies you, but instead use a unique identifier to identify your browser or device (e.g. your IP address, MAID or IFA). If you disable these cookies, you will still see marketing communications and ads on other sites or apps, but they will not be as relevant to your interests. We will continue to personalise your experience on our services through cookies you have not disabled.
\n\n
Transparency & Consent Framework (TCF): The Transparency & Consent Framework (TCF) is a standard set of policies and specifications for collection and sharing of advertising cookie consent to approved advertising vendors. The several categories allow you to provide granular consent to different processing purposes and to different advertising vendors. You may also register an objection to processing based on legitimate interests. These choices will be signaled to the advertising vendors that are part of the TCF network through a consent string.
\n\n
2. ADVERTISING
\nOur services are part-funded by the sale of advertising, or ‘ads’. You will see ads when accessing content on our services, but you can control whether and how we and our advertising technology partners use your personal information to make the ads you see more relevant to you.
\n\n
Ad categories
\nTailored: These store information, or access information that is already stored, on your device, such as advertising identifiers, device identifiers, cookies and similar technologies. They enable the collection of personal information and other information (e.g. your Advertising Information) and, in combination with information independently collected by Google, enable Google and its ad technology providers to manage, deliver and measure tailored and non-tailored ads on our services, to stop you from seeing the same ad repeatedly, and to detect and stop click fraud.
\n\n
Non-tailored: These ads are selected, displayed and measured by our ad serving partner, Google. Non-tailored ads involve Google storing and accessing information on your device (e.g. cookie / mobile identifiers) but otherwise do not use your personal information to build a profile about you and your interests in order to show you ads. To make non-tailored ads more relevant to you, we and Google use contextual information such as your general location and the type of content you view on our Services.
\n\n
Generic: These ads are pre-recorded and inserted by DAZN into the content you access and view. Unlike non-tailored ads generic ads do not involve our ad serving partner, Google, storing and accessing information on your device (e.g. cookies or other identifiers) or the use of your personal information to build a profile about you and your interests in order to show you ads. To make generic ads more relevant to you, we use contextual information such as your general location and the type of content you view on our services.
\n\n
Delivering our ads
\nWe use Google Ad Manager as our ad serving platform for tailored and non-tailored ads. Subject to any preferences you have expressed – including consent, where required – Google will store and/or access information on your device using its Google tag, SDK or application programming interface (API) integrated with our services in order to perform the following, subject to your preferences to:
\nWhere legally required, we will collect your consent for the storage and/or access to information on your device, and the collection, sharing and use of personal information to select, display and/or measure tailored and non-tailored ads on our services.
\n\n
How personal information is used for tailored ads
\nWe understand the importance of transparency in relation to how we and our partner ad technology providers use your personal information. The following is a breakdown of the personal information processing activities involved to select, display and measure tailored ads to you on our services:
\nYou are always free at any time to opt-out of tailored ads as detailed in Customising your preferences, though you will still see either non-tailored ads or generic ads but they will not be as relevant to you.
\n\n
How personal information is used for non-tailored ads
\nNon-tailored ads use very limited personal information. We do not share personal information with Google, and Google and other partner ad technology providers do not use personal information to build a profile about you and your interests to select, display and measure ads. However, non-tailored ads do require Google to store and access information on your device to technically deliver non-tailored ads, to combat fraud and abuse, to prevent you from seeing the same ad repeatedly, and for aggregated ad reporting. If you disable this information storage and access you will receive only generic ads.
\n\n
3. CUSTOMISING YOUR PREFERENCES
\nDepending on the territory where you are located, you can customise your preferences from the Settings section of your DAZN account. You can also accept or decline cookies by modifying the settings on your Internet browser or device. If you use your browser or device settings to block and or disable all cookies (including essential cookies) you may not be able to access all or parts of our services.
\nApp Tracking Transparency (ATT)
\nApp Tracking Transparency (ATT) is associated with Apple's user privacy framework which requires an app published on the Apple operating system iOS to request a permission to access the identifier for advertising (IDFA) to track the device for advertising purposes.
\nApple require first time users of the DAZN App to submit an ATT permission prior to any further interaction with the app:
\n· If you select ‘Allow Tracking’, we will then present the DAZN cookie banner to allow you to provide granular consent to the use of cookies and similar technologies.
\n· If you select ‘Ask App Not to Track’, we will interpret this action as an automatic rejection of all cookies and similar technologies on your iOS devices and you will not be presented with an option to amend your cookie preferences on the DAZN platform unless you change your ATT permission on your Apple device. This may limit the personalization of your experience on the DAZN App relating to the measurement and improvement of your experience, conduct actions to improve your experiences of the services, and providing personalized content or recommendations to you.
\nIf you decide to change your consent preferences on your DAZN account to opt-in to cookies and similar technologies on a non-Apple device this will not be reflected on your Apple device.
\nYou can change your ATT permission at any time on your iOS device by visiting Settings > Apps > DAZN and toggling your preferred preference.
\n\n
4. CHANGES TO THIS COOKIE NOTICE
\nWe keep this notice under regular review to ensure it reflects how we process your personal information, including changes to our processing purposes, your rights in respect of your personal information, and substantive or material changes to how we process personal information. We will take proactive measures to notify you of any such changes via an appropriate means to ensure you remain informed, such as emails, and website pop ups.
\n\n
5. CONTACT US
\nIf you have any questions in respect of this notice, please contact datasubjectrights@dazn.com.
\n\n\n
","privacyPolicy_title":"Privacy Policy and Cookie Notice","termsOfService_text":"TERMS AND CONDITIONS OF USE – 17 July 2026
About Us
\n1.1 Hello and welcome to the world of DAZN. We are a subscription service designed to provide our subscribers with access to a wide range of sports events from around the world streamed via our website and/or our App to a range of devices including Internet-connected TVs, computers and other platforms (\"DAZN Service\").
\n1.2 DAZN Limited is a DAZN Group company, registered in the United Kingdom and having its registered office at 12 Hammersmith Grove, London, England, W6 7AP and VAT number GB945612024.
\n1.3 The DAZN Service is provided to you by DAZN Limited (“We\", \"Us\"). We (and not a third-party payment provider) are solely responsible for the provision of the DAZN Service.
\n1.4 Please read these Terms and Conditions of Use (\"Conditions\") before subscribing to the DAZN Service. For the avoidance of doubt, any offers, promotions or discounts that you may receive may be subject to additional terms and conditions which either supersede or supplement these Conditions. In the event of a conflict between these Conditions and the additional terms and conditions, the additional terms and conditions shall prevail to the extent of the applicable conflict.
\n1.5 Any other service provided by DAZN Limited or another DAZN Group company that has its own terms and conditions, will be governed by those terms and conditions and will not form part of the DAZN Service (unless those terms and conditions expressly state otherwise).
\nKey Terms of Use
\n2.1 A number of paid subscription plans are offered in respect of the DAZN Service, the price & entitlements of which (such as access to sports content, functionality and/or any other features) will be outlined at sign-up or in other communications made available to you prior to sign-up to the subscription plan (each a “Paid Subscription.”). Separately, you may be offered the opportunity to purchase certain sports events made available on a pay per view basis (each an “Add-On Event”) which are governed by the Add-On Events Terms which apply in addition to these Conditions. In certain territories, we also offer a free subscription for which additional terms may apply (“Free Subscription”). You can find specific details regarding your subscription plan by visiting the My Account section.
\n2.2 We make available audio-visual coverage of sporting events (both live and on-demand), audio-visual highlights of sporting events and other related content as part of subscription plans and Add-On Events on the DAZN Service (the “Content”) of which the composition and availability may vary over time. Content is subject to certain restrictions including, but not limited to, territorial restrictions i.e. each territory will have different rights available, a catalogue of rights available to you in your territory as part of subscription plans can be seen on the home page of the DAZN site prior to sign-up.
\n2.3 We retain the right to change the price for Paid Subscriptions and Add-On Events (as further set out in section 4.8), change our subscription plans (including the addition or removal of a subscription plan(s)), and/or remove or alter any entitlements (such as the sports content, functionality and/or any other features) of your subscription plan at any time.
\n2.4 You will be required to register an account to enjoy the DAZN Service. To register an account: (a) you will be asked to provide certain information (such as your email address) and create a password; and (b) you may be asked to verify the information you have provided, as part of our security procedures. If you elect to make any changes to the details you provided when you registered the account, you may be asked to verify the information you have provided as part of our security procedures.
\n2.5 You cannot register an account with us if you are (and you confirm that when registering an account and/or signing-up for a subscription plan or Add-On Event that you are not) acting for purposes that relate to your trade, business, craft or profession.
\n2.6 Unless otherwise specified in your subscription plan, your account details are personal to you and must not be shared with anybody or made accessible to others.
\n2.7 You may access and enjoy the DAZN Service primarily in the country in which you have established your DAZN account. Where you access the DAZN Service in another country, you may be entitled to view only a limited amount of Content which may vary on a territory-by-territory basis in accordance with Section 2.2 above. Notwithstanding the foregoing, if you are verified as being entitled to portability (see our FAQs on this subject), you will be able to access the DAZN Service that you enjoy in your home country (i.e. where you established your account) when you are temporally present in another member state of the European Economic Area (“EEA”), irrespective of whether or not this version of the DAZN Service is usually available in that EEA member state.
\n2.8 Depending on your subscription plan, some Content may be available for temporary download and offline viewing on certain supported devices (\"Offline Content\"). Limitations apply, including, the devices that can contain Offline Content, the time period within which you will need to begin viewing Offline Content and how long the Offline Content will remain accessible. Some Offline Content may not be playable in certain countries and if you go online in a country where you would not be able to stream that Offline Content, the Offline Content will not be playable while you are in that country.
\n2.9 We may, from time to time, modify these Conditions including but not limited to the following reasons: to address regulatory changes, to address changes to the service and for security purposes.
\n2.10 Any material changes to these Conditions and/or the nature of your subscription plan (but not for the avoidance of doubt changes to the Content which may vary as per section 2.2 above), and any change to our payment terms for Paid Subscriptions (including the amount payable)) will be notified to you by us via email notice to the most recent email address we hold for you at least 30 days prior to their entry into force. You will be deemed to have accepted these changes if you do not communicate your cancellation as per Section 5, to us in such 30-day period.
\n2.11 The DAZN Service and any Content viewed through the DAZN Service are for your personal and non-commercial use only. When you are a subscriber, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access the DAZN Service and to view the Content made available to you (depending on the subscription plan you have) on a streaming-only basis. Except for the foregoing limited licence, no right, title, or interest is granted or transferred to you. You agree not to use the DAZN Service for public performances.
\n2.12 Any Paid Subscription with a minimum initial term is subject to automatic renewal according to section 5.2 (unless either party chooses to terminate it in accordance with these Conditions) and is conditional on any required payment due from time to time being authorised by your supported payment provider or, if applicable, your subscription code or promotional code being valid and is at all times subject to these Conditions.
\n2.13 Any Free Subscriptions will continue until either party chooses to terminate in accordance with the Conditions.
\n2.14 To the extent allowed under applicable law, you agree that we may share information with third party rights holders in relation to the Content which is viewed by you when using the DAZN Service. Such information will be shared on an anonymous basis.
\n2.15 If you have a Paid Subscription, you may terminate in accordance with Sections 5.2 & 5.3. If you have a Free Subscription, you may terminate in accordance with Section 5.4. Our right to terminate the agreement is set out in Sections 5.2, 5.4 and 7.2. If we terminate your agreement with us other than pursuant to Sections 7.2.1, 7.2.2 and 7.2.3, and you have a Paid Subscription or have paid for an Add-On Event, you may be entitled to receive a pro-rata refund of any amounts you have pre-paid.
\n2.16 In the event that you breach your obligations/restrictions under sections 2.5, 2.11 and/or 7.1.1, in particular by making the Content publicly available in commercial premises (such as restaurants, bars, hotels, clubhouses, gaming arcades, fitness studios, hospitals etc.), we are entitled to require you to pay to us, as liquidated damages, an amount calculated by multiplying the value of one standalone month for that subscription plan (as set out on the DAZN Service) by twenty (20), for each breach identified in the previous 12 months, to the maximum extent permitted under applicable law. The liquidated damages sum is also payable if you enable a third-party to make any part of the Content publicly available in commercial premises by providing the third-party with your user account details. You agree that the liquidated damages are reasonable and proportionate to protect us against unauthorized and fraudulent behaviour. The enforcement of the liquidated damages is without prejudice to any other remedy available to us where under these Conditions or otherwise.
\nPrivacy
\n3.1 Our privacy policy is available at “Privacy Policy”. Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.
\nThe Financials
\n4.1 Your payment will only cover access to the relevant subscription plan and/or Add-On Event (as applicable). You are fully responsible for all third-party charges relating to and equipment required for use of the DAZN Service. Telephone line and other communications or access costs may be charged to you separately by your ISP or relevant service provider. Payment for a Paid Subscription and/or Add-On Event must be made by an accepted payment method in your country as identified during sign up, for example credit card; debit card; PayPal or through another current, valid, accepted method of payment including supported third-party payment providers (“Payment Method”). The Payment Methods available will vary depending on the country in which you sign up to the DAZN Service. You confirm that any such Payment Method that you use is yours, or that you have the authorisation of the card or account holder to use it. All accounts and Payment Methods are subject to validation checks and authorisation by the Payment Method provider. In the event we incur a cost (e.g. for the bank charge) due to being unable to process a payment for reasons for which you are responsible or a payment being recalled, we may charge you such cost incurred.
\n4.2 For some Payment Methods, the issuer of your Payment Method may: (i) charge you certain fees, such as a foreign transaction fee or other fees relating to the processing of your Payment Method; and / or (ii) charge in a different currency than that which is advertised in your country. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
\n4.3 We reserve the right to refuse payments at our reasonable discretion including but not limited to, if we suspect fraudulent and/or illegal activity.
\n4.4 Subject to section 4.8, the price for a Paid Subscription and/or Add-On Event will be as outlined when you sign-up or in other communications made available to you prior to sign-up. The price for a Paid Subscription is billed on a monthly, annual or other basis, as set out and then chosen by you during sign-up for the Paid Subscription (with a monthly basis being the default if an annual or other basis is not available in your territory at the time of sign-up) to your chosen Payment Method on the calendar day corresponding to the commencement of your Paid Subscription or as otherwise specified by the issuer of your Payment Method. In some cases, the date for billing may change, for example if your subscription began on a day not contained in a given month or pursuant to notice provided under Section 2.10. The price for an Add-On Event is billed immediately to your chosen Payment Method on conclusion of your sign-up for the Add-On Event. Where we process your payment, we will process your payment on a secure site.
\n4.5 If your Payment Method is refused or you otherwise default in the payment of any amount due for the Paid Subscription and/or Add-On Event, then for the entire duration (or any part thereof) of the payment default, we may exercise our rights to refuse performance and withdraw access to the DAZN Service; refuse use of further services; and/or refuse further purchases. Our right to immediately suspend or terminate your access in accordance with Section 7.2 remains unaffected.
\n4.6 In respect of any Paid Subscription with a minimum term of at least 3 months and where payment is in instalments (e.g. on a monthly basis), if you default in the payment of any instalment then if the default is not remedied within a period of 5 days from the date the payment was due, all outstanding payments, up to the end of the minimum term of the Paid Subscription, will become due immediately and we may exercise our right to collect this outstanding amount to the maximum extent permitted under applicable law. For instance, any such outstanding payment may be collected by us via your chosen Payment Method or any other Payment Method provided by you to the DAZN Group, and includes where you subsequently attempt to resubscribe with the DAZN Service or obtain any other goods/services from the DAZN Group.
\n4.7 For Paid Subscriptions, you can view your next payment date and change your method of payment by visiting our website and clicking on \"My Account\", or by doing so through our app. If you signed up for a Paid Subscription using your account with a third party as a Payment Method, you may need to visit your account with the applicable third party to view payment information and change your method of payment.
\n4.8 Subject to the notice requirements at Section 2.10 above, we reserve the right to increase the price for Paid Subscriptions and/or Add-On Events at any time (for example due to changing market conditions, changes in the consumer price index (or equivalent in your territory, significant increases in our costs for procuring or providing the DAZN Service, or in the event of an increase in the local VAT, GST (or equivalent) rate), as well as ceasing to offer Free Subscriptions altogether. In accordance with your notice and cancellation rights set out in section 2.10, any price increases for Paid Subscriptions will apply at the earliest after thirty (30) days as of our e-mail notification to your most recently registered e-mail address.
\n4.9 In some instances, you may be offered the opportunity to suspend a Paid Subscription for a limited period by logging in to the “My Account” page. Where you have opted to suspend your Paid Subscription, your subscription will automatically restart at the end of such period on the date specified on the “My Account” page. On restart, the applicable amount due for your subscription will be payable, and your chosen Payment Method will be billed on the calendar day corresponding to the recommencement of your Paid Subscription (or as otherwise specified by the issuer of your Payment Method).
\n4.10 Pursuant to Section 17.1 and in respect of certain payment methods used by subscribers who sign-up in the EEA, we reserve the right to authorise DAZN Media Netherlands B.V. (a DAZN Group company registered in the Netherlands) to receive and/or collect payment in connection with the provision of the DAZN Service in the EEA, in which case such reception and payment shall be governed by the laws of the Netherlands.
\nConclusion of the contract, Term, Renewal, Termination and Withdrawal
\n5.1 The details and pricing in respect of the Paid Subscriptions and Add-On Events on the DAZN Service and in our marketing & promotions do not constitute a legally binding offer. By activating the ‘purchase’ button (or, as the case may be, an equivalent button) you submit a legally binding offer to conclude a contract. The contract is concluded by our explicit confirmation of the contract. If you have not received such a confirmation, the contract is concluded when we provide you with access to the Content within the DAZN Service.
\n5.2 If no minimum initial term (e.g. 12 months) is specified at the point of sign-up for your Paid Subscription, your Paid Subscription begins on the day of the conclusion of the contract and has an indefinite term, but can be terminated at any time either by you or by us with a notice period of thirty (30) days. If a minimum initial term (e.g. 12 months) is specified at the point of sign-up for your Paid Subscription, your subscription will initially be for such minimum term and will then continue to be automatically extended by the length of the minimum term (or, if different, on the basis (if any) as was expressly specified at the point of sign-up for your Paid Subscription), unless the subscription is validly terminated by you at any time prior to the expiry of your subscription period, in which case you will (without prejudice to the provisions of clause 5.3 below) continue to have access to the DAZN Service for the remaining duration of your subscription period. Our right to immediately suspend or terminate your access in accordance with Sections 4.5 and 7.2 remains unaffected.
\n5.3 You may terminate your Paid Subscription by logging in on the “My Account” page and clicking on the \"Cancel Membership\" button and this will be considered your providing us notice for the purposes of Section 5.2 (but for clarity termination remains subject to the applicable notice periods). Where you have terminated in accordance with section 5.2, you will continue to have access to the subscription plan until the end of your subscription period at which point it will terminate (or, if we offer Free Subscription in your territory, we may auto-enrol you onto a Free Subscription. If we auto-enrol you onto a Free Subscription, you can terminate such Free Subscription in accordance with Section 5.5). Subject to Section 5.6, 6.5 or 7.2, any amounts already paid for the Paid Subscription will not be refunded in case of your cancellation. Notwithstanding the foregoing, you may be presented with the ability to switch or exit your subscription early, in which case certain early termination or adjustment fees may apply. The applicable fees and terms for early termination are set out in your My Account page.
\n5.4 If you have a Free Subscription, your subscription will continue until it is terminated by you pursuant to this Section 5.4. We can terminate your Free Subscription at any time via email with a notice period of 7 days or pursuant to Section 7.2. You may cancel your Free Subscription account by logging in on the “My Account” page and requesting ‘Close my account’. You may cancel your Free Subscription at any time.
\n5.5 If you signed up for a Paid Subscription using your account with a third party as a Payment Method, additional terms may apply and if you wish to cancel your subscription to the DAZN Service, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the DAZN Service through that third party. You may also find additional billing information about your Paid Subscription to the DAZN Service by visiting your account with the applicable third party.
\n5.6 Right of Withdrawal (Paid Subscriptions)
\n5.6.1 This Section applies only to Paid Subscriptions. If you are a consumer in the European Economic Area, you have the right to withdraw from the contract within fourteen (14) days without giving any reason. The withdrawal period shall be fourteen (14) days and starts on the day of conclusion of the contract. In order to exercise your right of withdrawal, please send us an unambiguous message (e.g. via regular postal mail or an email) informing us about your decision to withdraw from this contract. You can do so by using the sample withdrawal form as provided in Annex 1, but using this form is not mandatory. The deadline is deemed to be met if you post the notice of withdrawal prior to the expiry of the withdrawal period. You can also electronically fill in and submit the model withdrawal form or any other unequivocal statement on our website (https://dazn.com/signin/withdrawal). If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
\n5.6.2 If you validly withdraw from the contract, we will refund all payments which we have received from you, immediately and no later than fourteen (14) days after receipt of your notice of withdrawal. For the refund we use the same method of payment that you have used for the original transaction, unless otherwise agreed with you; in no event, we will charge a refund fee.
\n5.6.3 If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
\n5.6.4 If you signed up for a Paid Subscription using your account with a third party as a Payment Method and if you wish to exercise your right of withdrawal you may need to do so through such third party.
\nTechnical Requirements and Provision of the DAZN Service
\n6.1 You are responsible for ensuring that you have and maintain all the hardware, software and connectivity (such as broadband) necessary to access, receive and view the DAZN Service.
\n6.2 We will use our reasonable endeavours to ensure that the DAZN Service is made available to you at all times. However, to the maximum extent permitted under applicable law, the DAZN Service is provided on an \"as is\" basis. Subject to Sections 6.4 and 11 below, we will not have any liability to you for the cancellation or abandonment of any event or the failure to show any event as scheduled or advertised, nor where you are unable to watch any event on any specific platform device.
\n6.3 From time to time we may need to suspend the DAZN Service to carry out upgrades or maintenance. We will try to keep any such suspension to a minimum.
\n6.4 We will provide the DAZN Service with reasonable care and skill. Apart from this, to the maximum extent permitted under applicable law, we make no representation or warranty in relation to the provision of the DAZN Service. This does not affect any other statutory rights you may have as a consumer. We (and not any third-party payment provider) are responsible for addressing any claims you or any third party may have in relation to the DAZN Service and/or your use of the DAZN Service.
\n6.5 In circumstances where there has been any failure of the DAZN Service to conform to any applicable warranty and you believe you are entitled to a refund, please contact us by visiting the “Contact Us” section of our website or app. Where you signed up for the DAZN Service using a third-party payment provider, you may notify your third-party payment provider of such failure, and your third-party payment provider may refund any applicable purchase price for the DAZN Service to you. To the maximum extent permitted by applicable law, that third party payment provider has no other warranty or obligation whatsoever with respect to the DAZN Service. Refunds (where applicable) will be processed via your selected Payment Method.
\n6.6 The resolution quality (for example, SD or HD as applicable) of the available Content may vary depending on factors such as the subscription plan, the device used, and/or the bandwidth available through and/or speed of your Internet connection. The recommended internet download speeds in respect of which are set out here depending on the type of device you use: here. You should check with your ISP for information on possible Internet data usage charges. We reserve the right to restrict access to Content in higher resolution quality (e.g. HD) for instance if network issues are being experienced, or charge an additional amount depending on your subscription plan chosen at sign-up.
\n6.7 The streaming software used to deliver the DAZN Service may vary by device and medium, and functionalities may also differ between devices. You acknowledge that the use of the DAZN Service may require third party software that is subject to third party licenses.
\n6.8 A list of devices that the DAZN Service can be used on can be accessed via our FAQ’s in the ‘supported devices’ section and you should check the list prior to using the DAZN Service. Pursuant to section 2.3, we reserve the right to remove or add to this list due to legal, technical or operational reasons.
\nUsing the DAZN Services
\n7.1 We are the owner or licensee of all intellectual property rights in the DAZN Service (including Content). All material, including but not limited to the design, text, software, graphics, footage and images you receive (and any selection or arrangement) are subject to the copyright of us and/or others. In the event of any third party claim that the DAZN Service or your use of the DAZN Service infringes that third party’s intellectual property rights, we (and not a third-party payment provider) are solely responsible for the investigation, defence, a potential settlement and potential discharge of such claim. You agree that you will:
\n7.1.1 use the DAZN Service for non-commercial purposes only without making any gain, whether financial or otherwise. You must not charge for viewing of the DAZN Service and you cannot use the DAZN Service to attract others to buy goods or services from you or anyone else or to attend any premises;
\n7.1.2 at any given time, only view the DAZN Service via a permitted device, a list of which can be accessed via our FAQ’s in the ‘supported devices’ section.
\n7.1.3 keep your password secure and never share passwords or other access codes with anyone or in any way make them accessible to others (unless otherwise (and only to the extent) stated in your subscription plan). You must notify DAZN as soon as you become aware of a potential or real security breach;
\n7.1.4 not copy, record or store all or any part of the DAZN Service (other than as permitted by us in the application functionality) or divert, re-share, re-transmit, stream capture or otherwise distribute all or any part of the DAZN Service to any person, or authorise, enable or procure any other person to do any of the above;
\n7.1.5 not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials or information through any means not purposely made available through the DAZN Service;
\n7.1.16 not alter, disassemble, decompile or reverse engineer any part of the DAZN Service and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;
\n7.1.7 not embed the DAZN Service into any website, other service or display the contents of the DAZN Service surrounded or framed or otherwise surrounded by material not originating from Us without Our consent;
\n7.1.8 not view the DAZN Service where you allow members of the public to view the Content simultaneously or authorise, enable or procure any other person to do so; and
\n7.1.9 not abuse the DAZN Service or use them for any unlawful or unauthorised purpose (which includes transmitting any computer viruses through the site or using the site in a manner which violates or infringes the rights of anyone else).
\n7.2 We may immediately suspend or terminate your access to the DAZN Service or withdraw your access to any promotions, offers or discounts if we have reasonable grounds to believe:
\n7.2.1 your use of the DAZN Service is abusive, disruptive, excessive or against the interests of other subscribers;
\n7.2.2 there has been a breach of security on your account other than as a result of DAZN’s actions;
\n7.2.3 you are in breach of any of these Conditions;
\n7.2.4 we are requested to do so by a regulatory authority; and/or
\n7.2.5 we are required, or believe that it is necessary, to do so under applicable laws.
\n7.3 If appropriate in the circumstances we will take reasonable steps to inform you in advance of such termination, suspension or withdrawal. However, such notification may not always be possible.
\n7.4 Your subscription entitles you to stream Content using the DAZN Service on one (1) device at any one time, or such higher number of devices specified in your subscription plan (as outlined when you sign-up or in other communications made available to you).
\n7.5 In accordance with Section 7.1.3 above, you agree that the login details are unique to you and should not be shared with any other person. You can change your login details at any time by visiting our website and clicking on the \"My Account\" page and you may be asked to verify the information you have provided as part of our security procedures.
\n7.6 You shall have no right to make use of any names, words, symbols, emblems, logos, slogans, designs, program titles or depictions, trade dress, colours and helmet and uniform designs of third party rights holders (for example, the National Football League or its member clubs). These rights holders, including NFL International LLC and its affiliates may enforce violations of these Conditions with respect to their respective intellectual property rights directly against you.
\nYour Security Protection
\n8.1 You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the DAZN Service and not through a hyperlink in an email or any other electronic communication, even if it looks official.
\nAge Restriction
\n9.1 You must be the older of 18 years of age (or over), or the age of majority in your state, province or territory of residence, to become a user of the DAZN Service. By signing up and using the DAZN Service in accordance with these Conditions, you are deemed to represent and warrant to the foregoing.
\nOur rights in the event of your breach
\n10.1 You agree to fully compensate us in respect of any damages, costs and expenses (including reasonable legal fees) that we incur as a result of:
\n10.1.1 any negligent or wilful and material misrepresentation, act or omission made by you in connection with your use of the DAZN Service;
\n10.1.2 any negligent or wilful non-compliance by you with these Conditions; or
\n10.1.3 claims brought by third parties arising from or related to your negligent or wilful access or use of the DAZN Service other than in accordance with these Conditions.
\n10.2 Damages within the meaning of Section 10.1 also comprise liabilities that we have towards our affiliates or our (including our affiliates’) licensors (including their affiliates) due to any of the events described in Sections 10.1.1 – 10.1.3.
\nLiability
\n11.1 Nothing in these Conditions will exclude or limit the liability of us and/or any third-party rights holder for (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; (iii) any other losses which cannot be excluded or limited by applicable law. Likewise, your potential further mandatory statutory rights as a consumer will remain unaffected.
\n11.2 We (including our third-party sport rightsholders) will not be liable to you or any third party for the (partial or total) delay, malfunction, suspension, interruption and/or unavailability (each constituting “Unavailability”) in the provision of the DAZN Service caused by:
\n11.2.1 any circumstance or event outside our control (as per Section 14.1) or chance;
\n11.2.2 tampering or unlawful interventions by third parties on services and equipment used by Us;
\n11.2.3 tampering or interventions on equipment that fall within the availability of you;
\n11.2.4 incorrect use of the DAZN Service by you;
\n11.2.5 malfunction / incorrect configurations of equipment used by you; or
\n11.2.6 by the Unavailability, the lack of available bandwidth, or the lack of appropriate speed of an access service (such as a delivery network or your internet connection).
\n11.3 We won’t be liable for any possible damages arising from your breach of any of user’s obligations according to these Conditions. Except as expressly stated in these Conditions, and subject to section 11.1, all warranties and conditions whether express or implied by statute, common law or otherwise are excluded to the fullest extent permitted by law.
\n11.4 Subject to Section 11.1, our liability to you arising by reason of or in connection with this Agreement and the supply of your subscription plan as part of the DAZN Service to you will, to the maximum extent permitted by applicable law, be
\n11.4.1 if your Paid Subscription is for a minimum initial term (e.g. 12 months), limited to the amount you paid or are due to pay for that minimum initial term; or
\n11.4.2 if no minimum initial term is specified at the point of sign-up for your Paid Subscription, limited to the amount payable by you for one month of your subscription.
\n11.5 Where the DAZN Service contains links to sites and resources provided by third parties, we have no control over the contents of those sites, resources or services. Any use of such third-party sites, resources or services will be covered by that third party's terms and conditions and privacy policy, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
\n11.6 Commentary and other materials posted on the DAZN Service are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any user of the DAZN Service, or by anyone who may be informed of any of its contents.
\nContact Us
\n12.1 You can contact us whether to discuss technical problems or for any other reason by using the “Contact Us” section of our website or app. In order for us to be able to assist you, you may be required to provide your e-mail, residential address, product details, payment information, which may include your billing address in order to assist you or to identify your subscription. We (and not any third-party payment provider) are responsible for providing all maintenance and support with respect to the DAZN Service.
\n12.2 If you subscribe to the DAZN Service, you should notify us immediately if any of your details change by updating these details in the “My Account” section of our website or through the application.
\n12.3 Any notice given by us will be given by email via the most recent email address we hold for you. We will not be responsible for non-receipt of messages we send you.
\nThird-Party Applications.
\n13.1 You may encounter third party applications (including, without limitation, websites, widgets, software, or other software utilities) (\"Applications\") that interact with the DAZN Service. Your use of these Applications may be subject to third party terms of use or license terms with which you must comply. We will not be responsible nor liable in any way, for the terms of any third-party applications you may use in conjunction with the DAZN Service.
\nEvents outside our control.
\n14.1 Neither us nor any third party rights holder shall have any liability to you for any delay or failure to deliver the DAZN Service to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of us or any third party rights holder including, but not limited to, the failure of electronic or mechanical equipment or communication lines, third party action (including denial of service attack and overuse or misuse of the DAZN Service), telephone or other interconnect problems, computer viruses, unauthorised access, theft, operator errors, disease, epidemic, pandemic (such as COVID-19), fire, severe weather conditions, including floods, acts of God, acts or regulations of any regulatory, governmental or supranational authority, war, riot, industrial disputes and the cancellation or postponement of any event.
\nWaiver
\n15.1 No waiver by us or any third-party rights holder shall be construed as a waiver of any rights or remedies, or any subsequent breach of any provision of these Conditions.
\nThird Party Rights
\n16.1 Third party rights holders and payment providers who are entitled to any right or remedy under the Conditions will be able to enforce any such provisions of these Conditions against you.
\nTransferring this agreement to someone else
\n17.1 Subject to 17.2, we may transfer, sub-contract or otherwise deal with our rights and/or obligations under these Conditions without notifying you or obtaining your consent.
\n17.2 In the event of a transfer of this entire agreement with you to a third party, we will notify you of the transfer and you will have the right to withdraw from the agreement by declaration to us within the period set out in our notification.
\n17.3 You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these Conditions.
\nSeverability
\n18.1 If a provision of these Conditions is determined to be unlawful and/or unenforceable, the validity of the rest of the Conditions will remain unaffected.
\n18.2 If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
\n18.3 This English version of the Conditions will prevail over any translations of the Conditions (DAZN being under no obligation in respect of providing translations of the Conditions, to the maximum extent permitted under applicable law).
\nGoverning Law
\n19.1 These Conditions shall be exclusively governed by and construed in accordance with the laws of England and Wales to the extent permitted by law. Mandatory consumer protection law of your home country shall remain unaffected.
\nDispute resolution proceedings
\n20.1 We prefer to solve your requests directly with you. For this purpose, please do not hesitate to contact us by visiting the “Contact Us” section of our website or app.
\n| Sample Withdrawal Form |
| (If you wish to withdraw from this contract, please fill out this form and send it back to us.) |
| \n \n
\n
\n
\n
\n
\n
\n
|
| (*) delete where not applicable. |